Microsoft CRM 4: The buggiest software I deal with
I really have no idea what the CRM team at Microsoft is doing, but they have released a whopping FIVE “rollup” packages in the last few months for CRM 4. Maybe I am being a bit overcritical here, but I really think that five rollup package (comprised of dozens of individual patches each) is extreme. No other application I deal with… Office, SQL Server, Exchange, and more… have nearly this many patches. I am not happy with the CRM product to begin with. I get CC’ed on a ton of emails to our CRM consultant about unusual behavior, and it relies upon the SQL Server Reporting Services product which is a disaster. But the patch frequency scares the pants off of me. We implemented CRM because we needed to replace our previous product, because we got it for free as Certified Partners, and because we hoped it would integrate nicely into the rest of the stack. Instead, we got a miserable, Web-based application that is buggy as all get out and my users hate it.
J.Ja